Rick's Tech Talk

All Tech Talk, Most of the Time

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Best Practice: Keeping an Electronic Notebook

My electronic notebook saved me today. I had a technical problem here at work, involving some old internal software. I vaguely remember using this software, but instead of rummaging through old e-mails or polling my co-workers I grepped my electronic notebook. I was able to find notes from the first time I used this software nearly two years ago. Rereading these put enough details into my head to be back "up to speed." I felt pretty smug. Electronic notebooks are my personal "best practice."

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Travel Tips for Consultants And Other Road Warriors

I am headed "on the road" soon. Part of my job involves doing "onsite client work". This means I do installations, configurations, development, even training. It's part of the typical technical consultant's life: visiting the corporate back offices and IT departments across the nation (and for some, around the globe).

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